Dear Rob Bennett,

Your company sucks. That’s right, I said it.

Let me list you the reasons why your company sucks:

• You’re greedy
• You don’t care about the people you service
• Your grid is out of date needs a major overhaul
• You constantly ask the UARB (Utilities and Review Board) for rate increases but never increase your level of service
• Your PR folks always have dumb excuses for power outages (salty fog, streamers from the Gay Pride Parade etc.)
• Your technology is out of date (I know for a fact that is it)
• You are a monopoly

I could go on and on forever but I don’t know if you’ll get the point anyway. I’ve been a Nova Scotia resident for my entire life and I am ashamed to have you as a power company. I can only hope that at some point in the future another company comes in to pick up the slack.

Back to the subject of the state of the grid. I remember a few years ago when some transmission towers in Burnside just toppled to the ground under a bit of weight from ice and snow. Why did this happen? These towers should be designed and maintained to withstand simple maritime weather. Instead your company took that money to feed the greedy mouths of it’s executives.

I spent some time working for your company a few years back as a contractor for your IT company. I was astonished that you could even deliver power to anyone with the crappy technology you had. Most of your computers couldn’t be updated because they were running Windows 95 and didn’t have enough storage to download the updates. Not to mention that Windows 95 is completely unsafe these days. Part of my job was to deploy new PCs and laptops to your staff but you shelved the project about a quarter of the way through.

I might be a little biased due to recent events here in South West Nova but I believe I have the right to be. I was one of the fortunate ones who had power restored relatively early and my workplace has a generator that powers the entire building, including showers and a gym but there were many who went without power for three or four days. I also heard some people at work saying they called your call center and you weren’t even aware that power was off in certain locations. How the hell do you not know this? With the technology available these days you should be able to pinpoint every building that’s not receiving power. There’s no excuse.

You should be held accountable for each and every power outage. You should also have to report to the public the who, what, where, and WHY of every outage. We fork out hundreds of dollars each billing cycle to have electricity but when you can’t provide it all you do is feed us with bullshit.

You don’t deserve any sympathy or our money but since you run the show we don’t have a choice. I hope some day this will change and you will realize that you will be the ultimate loser.

Sincerely,
Canarchy.com